SHOP POLICY

Delivery

Processing time:

The time I need to prepare an order for dispatch varies. For details, see individual items.

Payment Options:

• Secure options
• Ascential Aromatherapy & Skin Care keeps your payment information secure.
• Ascential Aromatherapy & Skin Care never receive your credit card information.

Returns & Exchanges:

I gladly accept returns and exchanges

Contact Me:

Within: 14 days of delivery

Send items back:

Within 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

• Custom or personalised orders

Conditions of Return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.